1. Scope of Consultation Services

Astro Jagannath provides personalized consultation and guidance based on the nature of the service selected by the client.

2. Appointment & Booking Procedure

Consultations are generally available by prior appointment. Clients are requested to complete the booking process before expecting a confirmed consultation slot.

3. Information Required for Consultation

For astrology-related consultations, clients may be required to provide accurate information such as:

• Full name
• Date of birth
• Exact or best-known time of birth
• Place of birth
• City, State and Country of birth
• Current location, where relevant
• Contact number and email address
• Specific consultation questions or requirements

For Vastu consultation, clients may additionally need to provide property plans, measurements, photographs, directions, site details, floor plans, entrance information and other relevant documents.

4. Online Consultation

Online consultations may be conducted through available communication platforms such as WhatsApp, phone, Zoom, video call or other agreed digital platforms.

• The client must remain available at the confirmed appointment time.
• A stable internet or telephone connection is recommended.
• The client should be in a quiet environment whenever possible.
• Required documents or birth details should be submitted before the session.
• Technical problems caused by the client's device or internet connection may affect the session.

If a technical problem occurs from our side, reasonable efforts will be made to reconnect or reschedule the affected session.

5. Personal / In-Person Consultation

Personal consultation meetings are available only by prior appointment and subject to availability.

Clients should not visit an office or meeting location without a confirmed appointment. Walk-in consultations may not be accommodated.

The exact meeting location, date and time will be communicated after confirmation of the appointment.

6. Consultation Fees & Payment

Consultation fees vary according to the service, consultation duration, report requirements and level of professional work involved.

Depending on the service, payment may be made through available payment methods such as UPI, payment link, online payment facility or bank transfer.

• Clients should verify the payment details before making payment.
• Payment should be made only through officially communicated payment channels.
• Clients should retain the payment confirmation or transaction reference.
• Additional services outside the originally booked service may attract additional charges.

7. Appointment Confirmation

Once the applicable consultation fee and required information have been received, the client may be contacted through WhatsApp, email or another agreed communication channel regarding the appointment.

Clients are advised to check their messages and remain reachable around the scheduled appointment time.

Please keep your booking reference, transaction details and communication records until the consultation has been completed.

8. Rescheduling & Cancellation

If a client needs to reschedule an appointment, the request should be communicated as early as reasonably possible.

• Rescheduling is subject to appointment availability.
• Repeated rescheduling may require a new appointment arrangement.
• Last-minute cancellation or non-attendance may affect eligibility for rescheduling.
• Any refund or adjustment will be governed by the applicable refund policy for the service purchased.

Certain services, customized reports and work already performed may have different cancellation or refund conditions.

9. Late Arrival & Missed Appointments

Clients are requested to join or arrive at least a few minutes before the scheduled consultation.

If a client joins late, the available consultation time may be reduced depending on the day's schedule and subsequent appointments.

If a client fails to attend without prior communication, the appointment may be treated as a missed consultation and may not automatically qualify for a refund or replacement session.

10. Reports & Written Analysis

Where a written horoscope, Vastu report, analysis or other report is included in the selected service, the report will be prepared according to the scope of the service purchased.

• Report preparation may require additional processing time.
• The report format may vary depending on the service.
• Clients should verify their details before the report is prepared.
• Corrections arising from incorrect information supplied by the client may require additional work.

11. Remedies & Recommendations

Depending on the consultation, recommendations may include traditional astrological or spiritual practices, mantras, prayers, meditation, lifestyle suggestions, Vastu corrections, gemstones, yantras or other remedies.

Remedies are recommendations based on the consultation and should be undertaken according to the client's personal circumstances, beliefs and informed choice.

No remedy should be considered a substitute for professional medical, psychological, legal, financial or other specialized professional advice where such advice is required.

12. Confidentiality & Privacy

Astro Jagannath respects the privacy of clients and treats consultation information with appropriate confidentiality.

Personal information, birth details, consultation discussions, photographs, documents and other information provided for consultation are intended to be used for the relevant service and communication purposes.

Clients should avoid sharing highly sensitive information unless it is reasonably necessary for the consultation.

For more information about the handling of personal information, please refer to the website's Privacy Policy.

13. Accuracy of Information Provided by the Client

Clients are responsible for providing accurate and complete information.

In astrology consultation, incorrect birth time, birth place, date of birth or other personal information may affect the interpretation or analysis.

In Vastu consultation, incorrect measurements, directions, drawings, photographs or site information may affect the assessment.

14. Important Consultation Disclaimer

Astrology, Vastu, Tarot, spiritual guidance and related services are provided as forms of traditional guidance, personal insight and consultation.

Such guidance should not be interpreted as a guaranteed prediction of future events or as a guarantee of a particular outcome.

Clients remain responsible for their personal decisions, actions and choices.

Astrology or spiritual consultation should not replace qualified professional advice in areas such as medicine, mental health, law, finance, investment, insurance or other regulated professional matters.

15. Client Conduct

We aim to maintain a respectful, professional and comfortable consultation environment.

Clients are expected to communicate respectfully with the consultant and support team.

Abusive, threatening, discriminatory, fraudulent or inappropriate behaviour may result in termination of communication or cancellation of a consultation, subject to applicable law and circumstances.

16. Communication Policy

Official communication may take place through the contact details and communication channels published by Astro Jagannath.

Clients should be cautious of individuals falsely claiming to represent Astro Jagannath.

If you receive a suspicious payment request or communication claiming to be from Astro Jagannath, verify the details through the official website before making any payment.

17. Refund Policy

Consultation fees are generally associated with reserving professional time and, where applicable, preparing personalized analysis or reports.

Refund eligibility depends on the specific service purchased, the stage of work completed, cancellation circumstances and the applicable refund terms communicated at the time of booking.

Where a separate Refund & Cancellation Policy applies to a particular product or service, that policy will govern the relevant transaction.

18. Policy Changes

Astro Jagannath may update or modify this Consultation Policy from time to time to reflect changes in services, booking procedures, technology, legal requirements or business practices.

The latest version published on this website will be considered the current version of the policy.

19. Contact Astro Jagannath

If you have questions regarding consultation bookings, services, payments or this policy, please contact us through the official communication channels.